1-Day Course
In today’s business world, success cannot be achieved without a thorough understanding of interpersonal dynamics. Especially important are those relationships between management and staff. In Managing Up, attendees will learn to navigate their complex relationships with those above them in organizational structure in an effort to maximize relationship building, strategic goal attainment, and personal development.
LEARNING OBJECTIVES
• Understand the what, why and how of “Managing Up”
• Understand how power affects interpersonal relationships
• Analyze and manage power dynamics within the workplace
• Identify which relationships require the most management
• Identify the leadership style of your manager
• Apply techniques to anticipate the wants, needs, goals of your manager
• Create open communication and a mutually beneficial relationship
Apply techniques to focus on outcome-oriented relationship management
WHO SHOULD ATTEND: Appropriate for all levels
COMPETENCIES
Communication
Conflict Management
Interpersonal Skill
Material